If you have a question or complaint, please contact us at [email protected]

For unresolved complaints, you may contact the relevant state agency for your state. Those state agencies with which Cboe Clear Digital, LLC is licensed along with contact information is listed below. You may also contact the Consumer Financial Protection Bureau at +1 855-411-2372. or www.consumerfinance.gov.

Cboe Digital operates in Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Washington, West Virginia, Wisconsin, and Wyoming.

Details of Cboe Clear Digital, LLC (NMLS ID 1728518) licenses can be found below:

State Agency Table

State License Regulatory Agency
Alabama Money Transmitter License #MT799 Alabama Securities Commission
445 Dexter Ave #12000, Montgomery, AL 36130
(800) 222-1253
Alaska Money Transmission License #012245

*Please note that this license does not cover the transmission of virtual currency.

State of Alaska Division of Banking and Securities
PO Box 110807 Juneau, AK 99811
(907) 465-2521
Arizona Money Transmitter License #MT-0950917 Arizona Department of Financial Institutions
100 N 15th Ave #261, Phoenix, AZ 85007
(602) 771-2800
Arkansas Money Transmitter License #116141 Arkansas Securities Department
201 E Markham St #300, Little Rock, AR 72201
(501) 324-9260
Connecticut Money Transmission License #MT-1728518 State of Connecticut Department of Banking
260 Constitution Plaza, Hartford, CT 06103
(800) 831-7225
Delaware Money Transmitter License #029917 Delaware Office of the State Bank Commissioner
1110 Forrest Avenue, Dover, DE 19904
(302) 739-4235
District of Columbia Money Transmitter License #MTR1728518 Department of Insurance, Securities and Banking
1050 First St NE #801, Washington, DC 20002
(202) 727-8000
Florida Money Transmitter License #FT230000237 Florida Office of Financial Regulation
200 E Gaines St, Tallahassee, FL 32399
(850) 487-9687
Georgia Seller of Payment Instruments License #62321 Georgia Department of Banking and Finance
2990 Brandywine Rd #200, Atlanta, GA 30341
(770) 986-1633
Idaho Money Transmitter License #MTL-233 Idaho Department of Finance
800 E Park Blvd #200, Boise, ID 83712
(208) 332-8000
Illinois Money Transmitter License #MT.0000327 Illinois Department of Financial and Professional Regulation
100 W Randolph 9th Floor, Chicago, IL 60601
(888) 473-4858
Indiana Money Transmitter License #41782 Indiana Department of Financial Institutions
30 S Meridian St #300, Indianapolis, IN 46204
(800) 382-4880
Iowa Money Services License #2018-0115 Iowa Division of Banking
200 E Grand Avenue #300, Des Moines, IA 50309
(515) 281-4014
Kansas Money Transmitter License #MT.0000138 Kansas Office of the State Bank Commissioner
700 SW Jackson St #300, Topeka, KS 66603
(785) 296-2266
Maine Money Transmitter License Office of Consumer Credit Protection
35 State House Station, Augusta, ME 04333
(207) 624-8527
Maryland Money Transmitter License #1728518 Office of the Commissioner of Financial Regulation
500 N Calvert St #402, Baltimore, MD 21202
(888) 784-0136
Michigan Money Transmitter License #MT 0021987 Michigan Department of Insurance and Financial Services
530 W Allegan St #7, Lansing, MI 48933
(877) 999-6442
Minnesota Money Transmission License #MT 1728518 Minnesota Department of Commerce
85 7th Place East Suite 280, Saint Paul, Minnesota 55101
(800) 657-3602
Mississippi Money Transmitter License Mississippi Department of Banking and Consumer Finance
501 N West Street Suite A, Jackson, MS 39225
(601) 359-1031
Nebraska Money Transmitter License Nebraska Department of Banking and Finance
PO Box 95006
1526 K St. #300
Lincoln, NE 68508
(402) 471-2171 or (877) 471-3445
Nevada Money Transmitter License State of Nevada, Dept. of Business & Industry
Financial Institutions - Licensing Office
830 College Parkway, Suite 100 Carson City NV 89706 Phone: (775) 684-2970 Fax (775) 684-2977
E-mail: [email protected]
New Hampshire Money Transmitter License #22929-MT New Hampshire Banking Department
53 Regional Dr #200, Concord, NH 03301
(603) 271-3561
New Jersey Money Transmission License State of New Jersey Department of Banking & Insurance
PO Box 471, Trenton, NJ 08625
(800) 446-7467
New Mexico Money Transmitter License New Mexico Regulation & Licensing Department, Financial Institutions Division
P.O. Box 25101
Santa Fe, NM 87504
(505) 476-4885
New York Money Transmitter License
NY BitLicense
New York Department of Financial Services
One State Street, New York, NY 10004
(212) 709-5470
North Carolina Money Transmitter License State of North Carolina Commissioner of Banks
316 W Edenton St Raleigh, NC 27603
(919) 733-3016
North Dakota Money Transmitter License #MT103340 North Dakota Department of Financial institutions
2000 Schafer St #G, Bismarck, ND 58501
(701) 328-9933
Ohio Money Transmitter License #OHMT151 Ohio Department of Commerce
77 S High St 21st Floor, Columbus, OH 43215
(614) 728-8400
Oklahoma Money Transmission License Oklahoma Department of Banking
2900 N Lincoln Blvd, Oklahoma City, OK 73105
(405) 521-2782
Oregon Money Transmitter License #MTX-30221 Oregon Department of Consumer and Business Services Division of Finance and Corporate Securities
350 Winter St NE, Salem, OR 97301
(888) 877-4894
Puerto Rico Money Transmitter License #TM-098 Office of the Commissioner of Financial Institutions
PO Box 11855
San Juan PR 00910-3855
(800) 981 7711
email:[email protected]
Rhode Island Currency Transmitter License #20203922CT Rhode Island Department of Business Regulation
1511 Pontiac Ave, Cranston, RI 02920
(401) 462-9500
South Carolina Money Transmitter License South Carolina Office of the Attorney General
1000 Assembly St, Columbia, SC 29201
(803) 734-3970
South Dakota Money Transmitter License #MT.2177 South Dakota Dept. of Labor & Regulation
1601 N Harrison Ave #1, Pierre, SD 57501
(605) 773-3421
Tennessee Money Transmitter License #1728518 Tennessee Department of Financial Institutions
312 Rosa L Parks Ave 26th Floor, Nashville, TN 37243
(615) 741-2236
Texas Money Services Business License #3177 Texas Department of Banking
2601 N Lamar Blvd, Austin, TX 78705
(512) 475-1300
Vermont Money Transmitter License #100-122 Vermont Department of Financial Regulation
89 Main St, Montpelier, VT 05620
(802) 828-3301
Washington Money Transmitter License #550-MT-115010 Washington State Department of Financial Institutions
150 Israel Rd SW, Tumwater, WA 98501
(360) 902-8700
West Virginia Money Transmitter License #WVMT-1728518 West Virginia Division of Financial Institutions
900 Pennsylvania Ave #306, Charleston, WV 25302
(304) 558-2294
Wyoming Money Transmitter License #7248 Wyoming Department of Audit
2300 Capitol Ave, Cheyenne, WY 82001
(307) 777-7797

State Disclosures

If you have a question or complaint, please contact us at [email protected] or +1 888 782 7481.


Please review the following disclosures.

Alaska: If your issue is unresolved by Cboe Clear Digital, LLC (+1-888-782-7481), please submit formal complaints with the State of Alaska, Division of Banking & Securities. Please download the form here. You can submit a formal complaint form with supporting documents to: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807. If you are an Alaska resident with questions regarding formal complaints, please email us at [email protected] or call Nine Zero Seven Four Six Five Two Five Two One.

Hawaii: Cboe Digital is providing services to you as a participant in a special Hawaii project which ends on December 30, 2024. At the end of the project term, Cboe Digital may be required to close all accounts for Hawaii customers and cease operations. Cboe Digital will notify Hawaii customers in advance if accounts must be closed.

Hawaii customers who choose to open accounts with Cboe Digital are advised that the virtual currency or digital currency purchased, whether as an investment, for making payments, or other purposes, may lose value, including the loss of some or all of your original purchase amount.

Illinois: For customer support regarding suspected violations of the Transmitters of Money Act, you may contact the Department of Financial Institutions toll-free at +1 888 473 4858.

Indiana: Cboe Clear Digital, LLC holds a Money Transmitter license issued by the Indiana Department of Financial Institutions. This license does not cover virtual currency transactions.

Maryland: The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Cboe Clear Digital, LLC, license number 1728518 at 500 North Calvert Street, Suite 402, Baltimore, MD 21202 or at +1 888 784 0136.

Minnesota: Cboe Clear Digital, LLC, holds a Money Transmission License number MT-1728518 issued by the Minnesota Commerce Department.. You may contact the Minnesota Commerce Department toll-free at +1 800 657 3602 and file a complaint online at https://mn.gov/commerce

Nevada: Cboe Clear Digital, LLC, is licensed by the Nevada Department of Business and Industry as a money transmitter. At this time, the Nevada Department of Business and Industry does not license or regulate services related to virtual currency, including but not limited to virtual currency transmission or exchange which may be conducted by Cboe Clear Digital.

New Mexico: Cboe Clear Digital, LLC, is licensed as a Money Transmitter issued by the New Mexico Regulation & Licensing Department, Financial Institutions Division. You may contact the Financial institutions Division at +1 505-476-4885 and file a complaint online.

New York: Cboe Clear Digital is Licensed as a Money Transmitter and to engage in Virtual Currency Business Activity by the New York State Department of Financial Services. If you have a question or complaint, please contact us at 433 W Van Buren St, Chicago, IL 60607; [email protected] or +1 888 782 7481.

For unresolved complaints, you may mail a complaint to New York State Department of Financial Services, Consumer Services Division, One State Street, New York, NY 10004-1417, (212) 709-5470.

Tennessee: Please note that this license and the required surety bond do not cover the transmission of virtual currency. Cboe Clear Digital, LLC is licensed by the Tennessee Department of Financial Institutions as a money transmitter. The Tennessee Department of Financial Institutions does not regulate virtual currency.

Texas: If you have a complaint, first contact Cboe Clear Digital Client Services at +1 888 782 7481. If you still have an unresolved complaint regarding the company’s money transmission activity, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, +1 877 276 5554 (toll free) www.dob.texas.gov. While Cboe Clear Digital maintains private insurance against the loss or theft of digital currency assets, there is no guarantee that customers will be able to recover digital currency assets in the event of cyber theft or other loss.