Consumer Information

FinCEN MSB Registration Number: 31000125259142).  Cboe Clear US no longer conducts money transmission or related activity.

Questions? Please contact us at [email protected]

If you wish to place a complaint with the Cboe Digital Market Regulation Department, please send an email to [email protected] and include the following information:

  • Your first and last name
  • Your phone number
  • Whether your complaint involves an individual, a firm, or market activity generally
  • The date and time of the incident
  • The contract(s) or product(s) involved in the incident
  • Any other information you can provide that will help the Market Regulation Department investigate the incident.

 

The information obtained from a complaint is confidential and will generally not be shared outside of the Market Regulation Department. Subject to the Exchange rules, and state and federal regulations, information related to the complaint may be shared with the CFTC or state regulatory agencies.

If you wish to place a complaint anonymously, please contact Cboe Digital and request to speak with the Market Regulation Department.

Electronic Communications

  • Cboe Digital communicates with participants electronically through the Client Member Portal, email, and/or the Cboe Digital website. It is your responsibility to check the Client Member Portal, your email, and the Cboe Digital website regularly. In particular, confirmations, receipts, and statements related to all deposits, withdrawals, trades, transactions, and other activities within your clearing account will be posted to your Client Member Portal.
  • Confirmations of activities posted to the Client Member Portal shall be conclusive and final. You must notify Cboe Digital of any error within 24 hours of Cboe Digital posting the confirmation.

Taxes

  • No Cboe Global Markets, Inc. (“CGM”) Company is an investment adviser or tax advisor, and no representation is made regarding the advisability or tax consequences of investing in, holding, or selling any digital asset or financial product. A decision to invest in, hold, or sell any digital asset or financial product should not be made in reliance on any of the statements or information provided. Market participants are advised to make an investment in, hold, or sell any digital asset or financial product only after carefully considering the associated risks and tax consequences, including information detailed in any offering memorandum or similar document prepared by or on behalf of the issuer of a financial product, with the advice of a qualified professional investment adviser and tax advisor.
  • Under section 1256 of the Tax Code, profit and loss on transactions in certain exchange-traded futures are entitled to be taxed at a rate equal to 60% long-term and 40% short-term capital gain or loss, provided that the market participants involved and the strategy employed satisfy the criteria of the Tax Code. Market participants should consult with their tax advisors to determine how the profit and loss on any particular futures strategy will be taxed. Tax laws and regulations change from time to time and may be subject to varying interpretations.

Privacy Policy

See our statement on privacy here.

Terms of Use

By accessing, viewing, or using this website or any services of either Cboe Clear US or Cboe Digital Exchange, you indicate your acknowledgement and acceptance of these Terms of Use. See our statement on Terms of Use here.

To help ensure the integrity of our markets, all participants and all market activity are subject to the rules of Cboe Clear U.S., LLC and Cboe Digital Exchange LLC. Among other things, these rules prohibit manipulative and fraudulent activity, and provide remedies to Cboe Digital Exchange or Cboe Clear US and other participants in the event of violative conduct

 

Trademarks, Service Marks, and Intellectual Property

  • Cboe®, Cboe Global Markets®, Cboe Digital®, Cboe Digital Exchange®, and Cboe Clear are registered trademarks or service marks of CGM and its subsidiaries